Ralph Conte is the Credit Manager for Wallingford, CT.
Ralph has worked in credit across several industries since 1995, the majority of which has been business-to-business. Previously coming from the lumber industry, he began working in Wallingford, CT as an assistant credit manager in January of 2013. Working alongside the credit manager gave Ralph the know how it takes to be in the steel business. There are some tools that he didn’t have at his disposal before which afforded him better information when making decisions with accounts. Eventually in June of 2020 he would split duties with the existing credit manager and divide and conquer the territories Wallingford served.
Ralph also has an alternative personality… radio personality that is. Some may not now know this but Ralph was for some time a radio disc jockey for several broadcast stations throughout New England. While his Bruce Wayne personality collects the cash; the Batman shows up on radio stations with music and news. He continued this dynamic duo role for some time until he took over the entire credit department.
In February of 2022, Ralph assumed all of the responsibilities of the credit department. His ten years with Infra-Metals has allowed him to develop personal relationships with his customers.
“I want to make customers feel good and make it easy to do business with us. It’s important to have good bedside manners and salesmanship when dealing in credit and customer relations.”
As Ralph enters his 11th year in his credit role he eyes the future with unrelenting optimism. Infra-Metals has continued to grow and Ralph has grown with us. He notes that “the steel business is a lot more fun than the other industries I’ve served.” When Ralph ventures home or on the road to see customers, he feels a sense of pride when he sees projects we’ve worked on with our customers.
“Infra-Metals is a savvy business and one that I am going to stick with until I retire.”
To occupy his free time, Ralph enjoys golf and water color painting, both of which are relatively new outlets for him. He also loves family time, enjoying their recently acquired new home.
“The third thing is the truth.”
Congratulations Ralph and thank you for your contribution to our team!