Craig Crispens is a Account Representative in Wallingford, CT. Craig’s 19 year journey with Infra-Metals began in 2003 where he started as the IT Manager in Wallingford. He came from a network consulting career with a focus on infrastructure and scalable email systems. Craig saw an opportunity to build his own IT department from the ground up.

There was an entrepreneurial spirit to Infra-Metals which drew me to the company.”

At that time, the computer networks at Infra-Metals were being built out, migrating from a workgroup to domain based infrastructure. His primary responsibility and focus was to build out and support the new network infrastructure and enable the various departments to function properly on a daily basis. Craig was also tasked with supporting the Unix based ERP software that Wallingford was running at that time which gave him the experience necessary for future roles within the company.

Career Growth at Infra-Metals

Several years later a position became available in the traffic department for Traffic Manager. Traffic at Infra-Metals is one of the busiest departments in the company due to it’s interactivity with both sales and operations. Craig started this new role on his birthday in November of 2005, by learning how to build loads and coordinate with the warehouse.  One of the most significant changes was the safety culture which led to a shift in company culture. Infra-Metals has always paid attention to safety but now there was a spotlight on it where the conversation was upfront and center on a daily basis. Craig developed his own approach to managing the traffic department by successfully coordinating the inbound and outbound deliveries as well as freight rates, office staff and company drivers.

In July 2021, Craig decided that he wanted to work on the commercial side of the business and took on the role of Account Representative.

Current Day-to-day as Sales Representative

“It was time for a change and I wanted to take on new challenges.” Craig functions mostly in a purchasing capacity, buying many of the products the company sells, but does handle some accounts on a daily basis. Each member of sales effectively runs their own small business, further enforcing the entrepreneurial spirit that defines Infra-Metals company  culture. He enjoys analyzing the data to find opportunities for business decisions and actionable ways of putting that information to use.

“I don’t let anything sit idle on my desk!”

Hobbies and Interests

Craig and his wife now find themselves as empty nesters and really enjoy getting out to watch their two girls play college lacrosse. Many of you may also know that Craig is a huge UCONN men’s and women’s basketball aficionado and he annually organizes the NCAA tournament brackets for us all to compete in. Additional interests are finance and sports in general.

“Any thing is possible. It’s just a matter of cost and effort.”