Customer satisfaction built with steel

Customer Service

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Infra-Metals is unwaveringly committed to client satisfaction. To that end, we strive to maintain the highest standards of customer service in the industry by providing dedicated customer support.

Through a single point of contact, our clients receive knowledgeable, friendly service from representatives familiar with their needs. We also maintain a secure portal to help our clients keep track of documentation, including material test reports, invoices and bills of lading.

What’s more, our high-quality service standards go beyond the client-facing level to our behind-the-scenes operations. We stage our inventory strategically to ensure sequential delivery, and we assemble loads based on each client’s unique unloading process. From beginning to end, Infra-Metals will go the extra mile to help you execute your project efficiently.

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- James Falco, Falco Ent.